Terms & Conditions

Please read all of these terms and conditions.

Before we can accept your order and make a legally enforceable agreement between us, you must read these terms and conditions to make sure that you understand and accept them.  For any questions, please phone us on +44 20 3900 2676.  

1.     These Terms and Conditions will apply to the purchase of the services and goods by you (the Customer or you). We are Structured Revolution Ltd, a company registered in England and Wales under number 09040492 whose registered office is at Structured Revolution Ltd, 71-75 Shelton Street, Covent Garden, London, WC2H 9FD with email address contact@structuredrevolution.com; telephone number +44 20 3900 2676; (the Supplier or us or we).

2.     These are the terms by which we sell all Services and Goods to you. By ordering any of the Services or Goods, you agree to be bound by these Terms and Conditions.  Before placing an order on the Website, you will be asked to agree to these Terms and Conditions by clicking on the button marked 'I Accept'. If you do not click on the button, you will not be able to complete your Order.  You can only purchase the Services and Goods from the Website if you are eligible to enter into a contract and are at least 18 years old.


3.     Consumer means an individual acting for purposes which are wholly or mainly outside his or her trade, business, craft or profession;

4.     Contract means the legally-binding agreement between you and us for the supply of the Services and Goods;

5.     Delivery Location means the Supplier's premises or other location where the Services or Goods are to be supplied, as set out in the Order;

6.     Durable Medium means paper or email, or any other medium that allows information to be addressed personally to the recipient, enables the recipient to store the information in a way accessible for future reference for a period that is long enough for the purposes of the information, and allows the unchanged reproduction of the information stored;

7.     Services and Goods means the services and goods advertised on the Website that we supply to you of the number and description as set out in the Order;

8.     Order means the Customer's order for the Services and Goods from the Supplier as submitted following the step by step process set out on the Website;

9.     Privacy Policy means the terms which set out how we will deal with confidential and personal information received from you via the Website;

10.     Website means our website www.structuredrevolution.com on which the Goods are advertised.
Use of Use

11.     Structured Revolution Ltd. provides various services, goods, materials, information, articles, news and other information on this and related sites and in courses offered through this site (Services and Goods). Structured Revolution Ltd. authorises each Customer to view and download one copy of the Materials. Materials may be downloaded and a maximum of one copy of the Materials may be printed provided that Customers make no modifications to the Materials and you retain all copyright and other proprietary notices contained in the original Materials on any copies of the Materials. Customers may not modify the Materials at this Site in any way or reproduce, share or distribute them. Customers will keep all Materials confidential, and will not sell, auction, loan, rent, give away, describe, summarise, or otherwise reveal the Materials or their contents, to any other person or entity. Any breach of these Terms of Use automatically terminates your authorised use of the Site and the customer could be liable for a fine of misuse. 
Services and Goods

12.     The description of the Services and Goods is as set out in the Website, catalogues, brochures or other form of advertisement. Any description is for illustrative purposes only and there may be small discrepancies in the size, colour or any other description of the Services or Goods supplied.

13.     In the case of any Services or Goods made to your special requirements, it is your responsibility to ensure that any information or specification you provide is accurate.

14.     All Services and Goods which appear on the Website are subject to availability.

15.     We can make changes to the Services and Goods which are necessary to comply with any applicable law or safety requirement. We will notify you of these changes.

Personal information and Registration

16.     When registering to use the Website you must set up a username and password. You remain responsible for all actions taken under the chosen username and password and undertake not to disclose your username and password to anyone else and keep them secret.

17.     We retain and use all information strictly under the Privacy Policy.

18.     We may contact you by using e-mail or other electronic communication methods and by pre-paid post and you expressly agree to this.

19.     We may disclose your personal information if we are required by law to do so or if you violate our Terms and Conditions.


20.      We do not knowingly provide services or sell products to children. If you are below the age of 18, you may use our website only with the permission and active involvement of a parent or legal guardian. If you are a minor, please do not provide us or other website visitors with any personal information and do not use this website. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at contact@structuredrevolution.com. 


21.     Links to external websites are provided solely as a convenience to you. Structured Revolution Ltd. has not reviewed all of these external websites, does not control and is not responsible for any of these sites or their content. If you decide to access any of the external websites linked to this Site, you do so entirely at your own risk.

Trademark and Copyright

22.     Structured Revolution, Change & Transition, Cambio y Transición., and certain other brands, trademarks, and service marks are marks of Structured Revolution Ltd. and its affiliates. The Materials and Services on this Site are copyrighted, and any unauthorized use of any Materials or Services on this Site may violate copyright, trademark, and other laws.
Basis of Sale

23.     The description of the Services and Goods in our website does not constitute a contractual offer to sell the Goods. When an Order has been submitted on the Website, we can reject it for any reason, although we will try to tell you the reason without delay.

24.     The Order process is set out on the Website. Each step allows you to check and amend any errors before submitting the Order. It is your responsibility to check that you have used the ordering process correctly.

25.     A Contract will be formed for the sale of Services or Goods ordered only when you receive an email from us confirming the Order (Order Confirmation). You must ensure that the Order Confirmation is complete and accurate and inform us immediately of any errors. We are not responsible for any inaccuracies in the Order placed by you. By placing an Order you agree to us giving you confirmation of the Contract by means of an email with all information in it (ie the Order Confirmation). You will receive the Order Confirmation within a reasonable time after making the Contract, but in any event not later than the delivery of any Services or Goods supplied under the Contract.

26.     Any quotation is valid for a maximum period of 10 days from its date, unless we expressly withdraw it at an earlier time.

27.     No variation of the Contract, whether about description of the Services or Goods, Fees or otherwise, can be made after it has been entered into unless the variation is agreed by the Customer and the Supplier in writing.

28.     We intend that these Terms and Conditions apply only to a Contract entered into by you as a Consumer. If this is not the case, you must tell us, so that we can provide you with a different contract with terms which are more appropriate for you and which might, in some respects, be better for you, eg by giving you rights as a business.

Price and Payment

29.     The price of the Services and Goods and any additional delivery or other charges is that set out on the Website at the date of the Order or such other price as we may agree in writing.

30.     Prices and charges include VAT at the rate applicable at the time of the Order.

31.     If you make a purchase on our site, we use a third-party payment processor such as Stripe or PayPal. Payments are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.


32.     We will deliver the Services and Goods, to the Delivery Location or Means (including email or internet) by the time or within the agreed period or, failing any agreement, without undue delay and, in any event, not more than 30 days after the day on which the Contract is entered into.

33.     In any case, regardless of events beyond our control, if we do not deliver the Services or Goods on time, you can (in addition to any other remedies) treat the Contract at an end if:

a.    we have refused to deliver the Services or Goods, or if delivery on time is essential taking into account all the relevant circumstances at the time the Contract was made, or you said to us before the Contract was made that delivery on time was essential; or

b.    after we have failed to deliver on time, you have specified a later period which is appropriate to the circumstances and we have not delivered within that period.

34.     If you treat the Contract at an end, we will (in addition to other remedies) promptly return all payments made under the Contract.

35.     If you were entitled to treat the Contract at an end, but do not do so, you are not prevented from cancelling the Order for any Services or Goods or rejecting Goods that have been delivered and, if you do this, we will (in addition to other remedies) without delay return all payments made under the Contract for any such cancelled or rejected Goods. If the Goods have been delivered, you must return them to us or allow us to collect them from you and we will pay the costs of this. If the Services have been provided and terminated, it is not possible to request any refund.

36.     If any Services or Goods form a commercial unit (a unit is a commercial unit if division of the unit would materially impair the value of the services or goods or the character of the unit) you cannot cancel or reject the Order for some of those Services or Goods without also cancelling or rejecting the Order for the rest of them.

37.     Any delivery outside of the United Kingdom, you may need to pay import duties or other taxes, as we will not pay them. We are not responsible for the payment of any import taxes including customs management fees.

38.     If we agree to provide services in person, you may need to pay extra cost for travelling expenses if not agreed on the price.

39.     If you or your nominee fail, through no fault of ours, to take delivery of the Goods at the Delivery Location, we may charge the reasonable costs of storing and redelivering them.

40.     The Goods will become your responsibility from the completion of delivery or Customer collection. You must, if reasonably practicable, examine the Goods before accepting them.

Risk and Title

41.     Risk of damage to, or loss of, any Goods will pass to you when the Goods are delivered to you.

42.     You do not own the Goods or entitled to receive the Services until we have received payment in full. If full payment is overdue or a step occurs towards your bankruptcy, we can choose, by notice to cancel any delivery and end any right to use the Goods or not to provide the Services still owned by you, in which case you must return them or allow us to collect them.

No Warranty

43.     The Services and Goods provided at this site are provided “as is” without any warranties of any kind including warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property. Structured Revolution Ltd. further does not warrant the accuracy and completeness of the Services or Goods at this Site. Structured Revolution Ltd. may make changes to the Materials at this Site, or to the services and prices described in them, at any time without notice. The Materials at this Site may be out of date, and Structured Revolution Ltd. makes no commitment to update the Materials at this Site.

Withdrawal, returns and cancellation

44.     You can withdraw the Order by telling us before the Contract is made, if you simply wish to change your mind and without giving us a reason, and without incurring any liability.

45.     This is a distance contract (as defined below) which has the cancellation rights (Cancellation Rights) set out below. These Cancellation Rights, however, do not apply, to a contract for the following goods (with no others) in the following circumstances:

a.    goods that are made to your specifications or are clearly personalised;

b.    goods which are liable to deteriorate or expire rapidly.

46.     Also, the Cancellation Rights for a Contract cease to be available in the following circumstances:

a.    in the case of any sales contract, if the goods or services become mixed inseparably (according to their nature) with other items after delivery.

Right to cancel

47.     Subject as stated in these Terms and Conditions, you can cancel this contract within 14 days without giving any reason for Goods and Until one day before the delivery of the services acquired.

48.     The cancellation period will expire after 14 days from the day on which you acquire, or a third party, other than the carrier indicated by you, acquires physical possession of the last of the Goods. In a contract for the supply of goods over time (ie subscriptions), the right to cancel will be 14 days after the first delivery. In the case of the Services acquired, you have the right to cancel until one day before the start of the services. 

49.     To exercise the right to cancel, you must inform us of your decision to cancel this Contract by a clear statement setting out your decision (eg a letter sent by post, fax or email). In any event, you must be able to show clear evidence of when the cancellation was made, so you may decide to have a document in writing.

50.     You can also electronically fill in and submit an email with a clear statement of the Customer's decision to cancel the Contract to contact@structuredrevolution.com. If you use this option, we will communicate to you an acknowledgement of receipt of such a cancellation by email without delay.

51.     To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

Effects of cancellation in the cancellation period

52.     Except as set out below, if you cancel this Contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

Deduction for Goods supplied

53.     We may make a deduction from the reimbursement for loss in value of any Goods supplied, if the loss is the result of unnecessary handling by you (ie handling the Goods beyond what is necessary to establish the nature, characteristics and functioning of the Goods: eg it goes beyond the sort of handling that might be reasonably allowed in a shop). This is because you are liable for that loss and, if that deduction is not made, you must pay us the amount of that loss.
Timing of reimbursement

54.     If we have not offered to collect the Goods, we will make the reimbursement without undue delay, and not later than:
a.    14 days after the day we receive back from you any Goods supplied, or

b.    (if earlier) 14 days after the day you provide evidence that you have sent back the Goods.

c.    14 days after the cancelation of any service.

55.     If we have offered to collect the Goods or if no Goods were supplied, we will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to cancel this Contract.

56.     We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.

Returning Goods

57.     If you have received Goods in connection with the Contract which you have cancelled, you must send back the Goods or hand them over to us at Structured Revolution Ltd, 71-75 Shelton Street,  Covent Garden,  London, WC2H 9FD without delay and in any event not later than 14 days from the day on which you communicate to us your cancellation of this Contract. The deadline is met if you send back the Goods before the period of 14 days has expired. You agree that you will have to bear the cost of returning the Goods.

58.     For the purposes of these Cancellation Rights, these words have the following meanings:

a.    distance contract means a contract concluded between a trader and a consumer under an organised distance sales or service-provision scheme without the simultaneous physical presence of the trader and the consumer, with the exclusive use of one or more means of distance communication up to and including the time at which the contract is concluded;

b.    sales contract means a contract under which a trader transfers or agrees to transfer the ownership of goods to a consumer and the consumer pays or agrees to pay the price, including any contract that has both goods and services as its object.


59.     We have a legal duty to supply the Services and Goods in conformity with the Contract, and will not have conformed if it does not meet the following obligation.

60.     Upon delivery, the Services or Goods will:

a.    be of satisfactory quality;

b.    be reasonably fit for any particular purpose for which you buy the Services or Goods which, before the Contract is made, you made known to us (unless you do not actually rely, or it is unreasonable for you to rely, on our skill and judgment) and be fit for any purpose held out by us or set out in the Contract; and

c.    conform to their description.

61.     It is not a failure to conform if the failure has its origin in your materials.
Successors and our sub-contractors


62.     Either party can transfer the benefit of this Contract to someone else, and will remain liable to the other for its obligations under the Contract. The Supplier will be liable for the acts of any sub-contractors who it chooses to help perform its duties.

Third Party Services

63.     In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in United Kingdom and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by our Privacy Policy or our website’s Terms and Conditions.

Circumstances beyond the control of either party

64.     In the event of any failure by a party because of something beyond its reasonable control:

a.    the party will advise the other party as soon as reasonably practicable; and

b.    the party's obligations will be suspended so far as is reasonable, provided that that party will act reasonably, and the party will not be liable for any failure which it could not reasonably avoid, but this will not affect the Customer's above rights relating to delivery and any right to cancel, below.


65.     Your privacy is critical to us. We respect your privacy and comply with the General Data Protection Regulation with regard to your personal information.

66.     These Terms and Conditions should be read alongside, and are in addition to our policies, including our privacy policy (www.structuredrevolution.com/privacypolicy) and cookies policy (www.structuredrevolution.com/cookies). 

67.     For the purposes of these Terms and Conditions:

a.    'Data Protection Laws' means any applicable law relating to the processing of Personal Data, including, but not limited to the Directive 95/46/EC (Data Protection Directive) or the GDPR.

b.    'GDPR' means the General Data Protection Regulation (EU) 2016/679.

c.    'Data Controller', 'Personal Data' and 'Processing' shall have the same meaning as in the GDPR.

68.     We are a Data Controller of the Personal Data we Process in providing Services or Goods to you.

69.     Where you supply Personal Data to us so we can provide Goods to you, and we Process that Personal Data in the course of providing the Goods to you, we will comply with our obligations imposed by the Data Protection Laws:

a.    before or at the time of collecting Personal Data, we will identify the purposes for which information is being collected;
b.    we will only Process Personal Data for the purposes identified;

c.    we will respect your rights in relation to your Personal Data; and

d.    we will implement technical and organisational measures to ensure your Personal Data is secure.

70.     For any enquiries or complaints regarding data privacy, you can contact our Data Protection Officer at the following e-mail address: contact@structuredrevolution.com. 

Limitation of Liability

71.     In no event will Structured Revolution, Ltd., its suppliers, or other third parties mentioned at this Site be liable for any damages whatsoever (including, without limitation, those resulting from lower test scores, interruption of services or inaccurate information) arising out of the use, inability to use, or the results of the use of this Site, any websites liked to this Site, or the Materials or information contained at any or all such sites, whether based on warranty, contract, tort or any other legal theory and whether or not advised of the possibility of such damages. If your use of the Materials or information from this Site results in the need for servicing, repair or correction of equipment or data, you assume all costs thereof.

Effective Date and Updates

72.     The Terms are effective as of November 15th, 2019 and are subject to change without notice by Structured Revolution Ltd. at any time. Please check for changes regularly. Your use of this Site after such changes constitutes your agreement to such changes.

Governing law, jurisdiction and complaints

73.     The Contract (including any non-contractual matters) is governed by the law of England and Wales.

74.     Disputes can be submitted to the jurisdiction of the courts of England and Wales.

75.     We try to avoid any dispute, so we deal with complaints in the following way: If a dispute occurs customers should contact us to find a solution to contact@structuredrevolution.com .  We will aim to respond with an appropriate solution within 5 days.


Structured Revolution Ltd

71 - 75 Shelton Street, Covent Garden

WC2H 9FD, London, United Kingdom

Company No. 09040492

VAT: GB189687329

UK: +44 20 3900 2676

Skype: structuredrevolution

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